Privacy Policy

The New Credit Company

Privacy Policy

The New Credit Company

This Website Terms of Use Agreement ("Website Terms") is between you and New Credit, its past, present, or future parents, subsidiaries, affiliates, predecessors, assignees, successors, and their respective agents, employees, directors, officers, partners, and members (whether acting in their corporate or individual capacity) ("New Credit," "we" or "us"), with a principal place of business at 40485 ENCYCLOPEDIA CIRCLE, FREMONT CA  94538.

Notwithstanding any language in the Website Terms to the contrary, the Website Terms have the same effect as an agreement in writing and govern your use of this site and its content (the "Website"), your engagement of New Credit's services, your request that New Credit contact you about its credit restoration services, and/or your participation in additional correspondence with New Credit.

1) Our Collection And Use Of Personal Information

Personal Information is information you provide us that can be used to uniquely identify or contact a single person, such as your name, email address, phone numbers and tax identification number.

You may be asked to provide Personal Information when you interact with New Credit, Online Ads, or one of New Credit’s related companies, such as in connection with a completed or abandoned transaction or a request for information from New Credit. New Credit and its related companies may share your Personal Information with each other and use it consistent with this Privacy Policy.

New Credit may supplement the Personal Information you provide with Personal Information available from other sources, such as public databases, data aggregators, and other commercially available sources.

2) Examples Of Personal Information We Collect and How We Use It

You may provide New Credit a variety of Personal Information, including your name, mailing address, email address, phone number, payment information, and tax identification number.

The Personal Information we collect allows us to deliver requested products, services and information to you, to stay in contact with you, and to manage New Credit’s relationship with you. By providing New Credit with Personal Information, you consent to New Credit’s transfer and storage of that information.

New Credit also may use your Personal Information for research, analysis, security and other business activities directly related to your credit case.

3) Our Collection And Use Of Non-Personal Information

Non-Personal Information is information in a form that does not allow for direct association with a specific person. This information is compiled in an aggregated/anonymous basis. We may collect, use, monitor, analyze, transfer, and disclose Non-Personal Aggregate Information for any purpose.

4) Examples Of Non-Personal Information We Collect And How We Use It

We may collect and aggregate information regarding user access, activity and behavior on our website, such as when you visit the website and what content is of interest or seems to be most useful to you. If we combine Non-Personal Information with Personal Information, the combined information is treated as Personal Information for purposes of this Privacy Policy.

Non-Personal Information includes:

Device Information – We may collect specific information for the device you use to access our website. For example, we may collect device model, IP address, MAC address, operating system version, application software, fonts, and other device information and identifiers.

Cookies and Other Technologies – We use a variety of technologies to collect and store information when you visit our website. This technology may involve sending web beacons and cookies or anonymous identifiers to your device.

We use Cookies and Other Technologies to analyze your behavior when accessing our website and to deliver ads to you that relate to your interests.

Log Information – When you visit our website, we collect certain information automatically and store it in log files. This information includes IP address, browser version, ISP data, referring and exit pages, operating system version, date / time stamps, cookie data, and clickstream data.

We use Log Information to administer the website, analyze trends, maintain site security, learn about user behavior, and improve the overall quality and availability of the site.

Click-Through URLs – In some email messages, we use a Click-Through URL to link to content on our website. When you click one of these URLs, you pass through a separate web server before reaching our site.

We use Click-Through URLs to help us determine interest in a particular topic and to measure the effectiveness of our email communications.

Anonymized Information – If we separate Non-Personal Information from Personal Information, the separated information is treated as Non-Personal Information for purposes of this Privacy Policy.

5) Our Sharing Of Information With Others

Personal Information:
We do not share Personal Information with businesses or individuals outside of New Credit, except under the following circumstances:

We will share your Personal Information with others outside of New Credit when we have your consent to do so.

Service Providers:
We provide Personal Information to related companies and other trusted businesses or persons who use, analyze, or process it on our behalf, based on our instructions and in compliance with appropriate confidentiality and security measures. For example, we may use others to:

• Deliver, evaluate the effectiveness of, and assist in improving our products and services

• Conduct consumer research and satisfaction surveys

• Assist us in analyzing and understanding consumers and how to reach them more effectively

• Assist us in fraud prevention, with our security measures, and to provide us technical support

• Provide customer support

• Manage customer data, and to ensure data integrity and accuracy

• Process financial transactions and perform accounting functions

• Advertise, market, or make product or service offerings

Legal Reasons:
We will share Personal Information with others outside of New Credit if we have a good-faith belief that disclosure is necessary or appropriate to:

• Comply with applicable law, regulation, legal process or enforceable governmental request

• Protect our operations or customers

• Detect, investigate, or address fraud, security, or technical problems

• Investigate potential violations of and enforce applicable terms of service

In the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third-party.

Non-Personal Information:
We may share Non-Personal Information publicly and with our strategic partners. For example, we may share Non-Personal Information to describe the size and success of our firm.

6) Transparency And Choice

New Credit may use third-party display advertising companies, including Google, to serve New Credit ads on its behalf on sites across the Internet. New Credit and its display advertisers use cookies to inform, optimize, and serve ads based on your past visits to New Credit’s website.

You may find additional information, opt-out of, or otherwise customize display advertising from Google or DoubleClick by visiting Google’s Ads Preference Manager.

You may find additional information and opt-out of other participating third-party display advertising by visiting the Network Advertising Initiative opt-out page.

New Credit may use third-party analytic companies, including Google Analytic to analyze and understand user behavior when visiting our website.

You may find additional information and opt-out of Google Analytics by visiting the Google Analytics opt-out browser add-on.

7) Information Security And Retention

New Credit takes serious precautions to safeguard your Personal Information from loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. These precautions include technical, physical, and managerial procedures.

Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

We regularly review our compliance with our Privacy Policy and enforce safeguards within the company.

We are committed to working with appropriate regulatory authorities to resolve any complaints regarding the transfer of Personal Information that we cannot resolve with our customers directly.

New Credit uses Secure Sockets Layer (SSL) encryption on all pages where Personal Information is collected. This protects the confidentiality of your Personal Information while it is transmitted over the Internet.

For your own protection, you should exercise care with the information you share over the Internet. You should always use a secure browser and exercise good judgment in using passwords, such as using a combination of upper and lower case letters, numbers, special characters, and you should avoid using the same or similar passwords across multiple sites.

Clients may access their Personal Information by logging into their account. We make good-faith efforts to give you ways to update or to delete your Personal Information quickly. Some changes require personal contact with an assigned New Credit representative.

New Credit retains Personal Information and Non-Personal Information for the time necessary and reasonable to fulfill the purposes outlined in the Privacy Policy, unless a longer retention period is required or permitted by law.

We may reject requests to change or delete information that are unreasonably repetitive, require disproportionate technical effort (for example, requiring the development of new systems or fundamental changes to existing systems), risk the privacy of others, or would be extremely impractical (such as information stored on backups).

We work to protect data from accidental or malicious destruction. Accordingly, we may not immediately delete or change residual copies and we may not delete or change information from our backup systems. Unless a disproportionate effort is required, we will provide information access and correction without charge.

8) Third Party Privacy Policies

This Privacy Policy only addresses the use and disclosure of information we collect from you. This policy does not apply to the practices of companies that New Credit does not own or control or to people that New Credit does not employ or manage. New Credit does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others. For more information about each such third party, please refer to the third party’s privacy policy.

If you provided your information on the website of an entity not related to New Credit, and that entity shared your information with us, the privacy policy of that website governs the non-related entity’s use of your information, which may be different from this policy.

9) Children

Our company does not open an account for anyone under the age of 18. We do not knowingly collect Personal Information from children of any age, unless such data is obtained and used in the process of a family-related credit case and/or long-term subscription. If we learn that we have collected the personal information of a child outside of a family account, we will take steps to delete the Personal Information as soon as possible.

10) Privacy Policy Changes And Questions

New Credit may update its Privacy Policy from time to time. Changes to this Privacy Policy will be posted on New Credit’s website, with a corresponding revision date. Please check the website each time you use it for the most current information and to ensure that you are aware of any updates.

11) Request For Information

If you have any questions or concerns about New Credit’s Privacy Policy, please contact us:

Should you no longer wish to receive our emails, you may click on the unsubscribe link located in the footer of each email received.

Revised 09-23-19

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